Pay an invoice

You can pay an invoice in one of two ways, depending on what the company has set up: by card through Pay now, or by bank transfer using the payment details printed at the bottom of the invoice. Both are explained below.

Find the invoice#

Unpaid invoices show Issued, Sent, Seen, Partially paid or Overdue.

Check the amount, the due date and the payment details at the bottom of the invoice.

Keep a PDF copy for your records if you need one.

Pay now opens a secure card payment page when the company accepts cards, or points you to the bank details.

Next

Done

That is everything. You can replay it any time.

Start over

1. Unpaid invoices show Issued, Sent, Seen, Partially paid or Overdue.

2. Check the amount, the due date and the payment details at the bottom of the invoice.

3. Keep a PDF copy for your records if you need one.

4. Pay now opens a secure card payment page when the company accepts cards, or points you to the bank details.

1. Step 1: Unpaid invoices show Issued, Sent, Seen, Partially paid or Overdue.
2. Step 2: Check the amount, the due date and the payment details at the bottom of the invoice.
3. Step 3: Keep a PDF copy for your records if you need one.
4. Step 4: Pay now opens a secure card payment page when the company accepts cards, or points you to the bank details.

1. Sign in to the portal.
2. Open My invoices. Invoices that still need paying have the status Issued, Sent, Seen, Partially paid or Overdue. The Overview page also lists them, with a Pay now button next to each. Pro-forma invoices and offers are not paid in the portal; you pay the invoice the company issues for them.
3. Click the invoice number to open it.
4. Check the amount, the due date and the payment details at the bottom of the invoice.

Pay by card#

If Pay now shows "Online payment is not set up for this company yet. Please use the payment details on the document.", this invoice can only be paid by bank transfer. If it shows "We could not open the payment page right now...", wait a few minutes and try again, or pay by bank transfer.

Pay by bank transfer#

The bank details are printed at the bottom of every invoice, for example the bank name, account holder, account number or IBAN and SWIFT/BIC.

1. Open the invoice, or download its PDF.
2. Make the transfer from your bank for the amount shown.
3. Put the invoice number in the payment description so the company can match your payment quickly.

The portal does not register bank transfers by itself. The company records them when the money arrives, and only then does the invoice change to Partially paid or Paid. This can take a few working days.

See what you have paid#

Open Payments in the menu to see every payment the company has recorded for you: the date, the invoice it belongs to, the method and the amount. The tiles at the top show Total paid, the number of Payments and what is Still outstanding.